Dux-Soup is not posting to LinkedIn inMail

Hi Lawrence, yes I know, just making sure because of the error message in the screenshot, “Out of InMail credits.” I thought that may be the error Dux-Soup would throw if you're not on a premium account but since that's not the case, it probably means the issue is exactly what it says, “Out of InMail credits.”

Visits work because they don’t consume credits but InMails do. When Dux‑Soup tries the InMail action with zero credits, it throws the error you’re seeing.

You can confirm this by navigating to https://www.linkedin.com/sales/settings/sellers-profile (see screenshot). If yours says 0 available, then you know that's the issue.

Fix options:

To restore credits you'll have to wait for your monthly Sales Navigator credit reset. Unfortunately, you can't can’t purchase additional InMail credits as it states at this link: https://www.linkedin.com/help/sales-navigator/answer/a101030

Otherwise in the meantime you can send messages to 1st degree connections without using credits assuming they've first accepted the request:

In Dux‑Soup Options → Actions, enable a fallback like "Send a personalised message to 1st Degree Connections...".

If you do indeed have InMail credits, please let me know and I'll explore this issue deeper for you. :)

My InMail messages worked in this video that you followed along with and looks like you have the same settings so my best guess is that it's an InMail credit issue.